Sales Terms

Our goal is to make your search and purchasing experience as easy and efficient as possible. These Sales Terms and Conditions (“Sales Terms”) govern your use of the Notre Dame Ticket Exchange (the “NDTE”), purchases through our customer call center and your purchase of any product from the NDTE. The NDTE is brought to you by Vivid Seats LLC (“Vivid Seats”) and the University of Notre Dame du Lac (“Notre Dame”), collectively “we” or “us”. By using or visiting this site, or purchasing tickets in any manner from the NDTE, you expressly agree to abide and be bound by these Sales Terms, as well as all applicable laws, ordinances and regulations. You represent that you are legally able to enter into a binding contract. If you are under the age of 18, then you may only use this site or our customer call center in conjunction with, and under the supervision of, a parent or guardian.

Below you will find the full Sales Terms, which include but are not limited to, the specific items below that we are highlighting for you:

  • All orders placed on the NDTE or through our customer call center must be confirmed by the respective seller before the Buyer Guarantee takes effect.
  • Ticket prices may be above “face value” listed on the ticket (they may also be below “face value”).
  • Confirmed orders may be filled with comparable or upgraded tickets if the original tickets are no longer available
  • All sales are final; there are no cancellations, returns, or exchanges.
  • If an event is canceled, you will be given a full refund. If an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, your order will not qualify for a refund.
  • Our Buyer Guarantee provides for a full refund in the unlikely event that you do not receive valid tickets in time for you to attend the event.

The Marketplace

The NDTE acts as a ticket marketplace. This means that we are an intermediary between ticket buyers and ticket sellers, allowing ticket buyers to find tickets for all Notre Dame live sports events. It also means that the NDTE is not the ticket seller and not all of the tickets are listed by Notre Dame.

Ticket Listings

Buyers may search the NDTE for a specific sport, event date or other search category. Each listing contains the event name, date, seat location, and price per ticket. Please note, the ticket price may be higher than the “face value” that appears on the ticket. The notes section of the listing, if present, highlights special characteristics of the tickets contained in the listing. Because you will have an opportunity to look at the tickets available for a particular event and determine which tickets to purchase, it is your responsibility to confirm any relevant details by contacting the NDTE. Ticket Listings do not purport to state the type of ticket and delivery method is not indicative of whether or not a ticket is hard stock or a PDF or any other ticket format. We do not guarantee the accuracy of any information provided by sellers on the NDTE.

Selecting and Purchasing Tickets

Once you identify the tickets you would like to purchase, and select them, you will be directed through the checkout process where you will enter your name and address, and provide payment information. You will also be able to review the ticket details, total order price, and service and delivery fees. The total order value will include a service and delivery fee that is added by us to the price of the tickets set by the seller. The service and delivery fees cover the costs of company operations, including connecting buyers to sellers with premium inventory to listed events, premium customer service, website improvements, and safe and secure checkout and delivery of ordered tickets.

By placing an order, you authorize us to charge your method of payment for the total order amount. Your order is then sent to the seller for confirmation. The seller will confirm the tickets are still available and you will receive notification that the tickets will be delivered. If you do not receive notification of ticket delivery, contact us at NDTicketExchange@vividseats.com for assistance. Upon seller confirmation, your method of payment will be charged.

Payment

By placing your order, you authorize us to charge your method of payment for the total amount, which includes the ticket price and service and delivery fees. We accept Visa, Mastercard, Discover, American Express and PayPal. In the event that you dispute a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, we have the right to seek payment, including all associated fees, by whatever means necessary, including using collection agencies and legal proceedings. We may also mitigate our damages by relisting and selling the tickets that are the subject of the underlying payment dispute.

Pricing Errors

A large volume of tickets are listed on the NDTE and we make every effort to prevent pricing errors. On rare occasions when pricing errors occur, we shall not be liable to the customer for this error. For the avoidance of doubt, if a ticket is subject to a pricing error, we may offer the tickets to you at the corrected price. If the corrected price is not acceptable to you, we will allow you to cancel your order.

Ticket Availability

All orders are subject to ticket availability. We will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. If those tickets are no longer available, we reserve the right to replace tickets with comparable or upgraded tickets, at our reasonable discretion.

Delivery of Tickets

Tickets may be delivered via Instant Download, Email, UPS, or Special Delivery for the charge stated during the checkout process. Some tickets are delivered by an alternative method which will be described at the time of checkout or in a subsequent email. For listings with no designated delivery method, tickets will typically be shipped by UPS. The delivery charge consists of the actual cost of delivery as well as a surcharge that supports our safe and secure ticket delivery, whether electronic, via shipping, or otherwise. Delivery method is not indicative of the type of ticket. Tickets in all forms, including hard stock and PDF, may be shipped via UPS.

Delivery will occur on or before the delivery date on the listing, regardless of delivery method. Special Delivery includes same day delivery and may include Will Call, onsite pick up at the venue, pick up from another designated location (typically within two (2) miles of the venue, if possible), or messenger service. The exact delivery location for Special Delivery orders will be designated by the seller.

When tickets are shipped to you, it is your responsibility to confirm that the tickets delivered to you are consistent with the order you placed. You shall have forty-eight (48) hours from the time of delivery to report any inconsistencies between your order and the delivered tickets. We shall not be liable or responsible for any inconsistencies discovered after the 48 hour window has passed.

We reserve the right to change the delivery method, at its sole discretion, and may deliver tickets for any order up to one (1) hour prior to the event start time listed on the tickets. If the delivery method changes at any time prior to delivery, we will not charge the buyer additional delivery fees. You must notify us if you do not receive your tickets within 48 hours of the event. If you do not timely notify us, you may not be eligible for a refund based on non-delivery of tickets. Photo ID or other verification may be required to accept delivery.

Tickets are typically delivered per this schedule unless the delivery date in the listing is a date in the future:

  • Instant Download – Within a few minutes of placing the order.
  • E-tickets – Within a few minutes of placing your order.
  • Shipped – Arrive in 1-3 business days from placing the order.
  • Special Delivery – at least one (1) hour before the scheduled event.

Ticket Holder Behavior Policy

Attendees to live events must abide by the rules and policies of the venue, promoter and anyone else responsible for the event. Failure to follow such rules and policies may lead to consequences against you or the seller or original ticket holder. If you or another person using the ticket you purchased from the NDTE fails to abide by those rules and policies, you are responsible for all applicable fines and legal or other expenses associated therewith. If you are asked to leave the event or you miss part of the event due to suspected or confirmed inappropriate behavior, you will not qualify for a refund. Further, should any violation result in the loss of the ticket seller’s season ticket rights or right to use any other tickets at that venue, or the right to purchase other tickets from that venue, you shall be held liable for all reasonable costs, expenses and losses associated with said loss including, but not limited to, all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.

All Sales are Final

All sales are final. No refunds will be given for any reason other than cancellation of the event or failure to timely deliver valid tickets. This policy is necessary because of our status as a live marketplace. When a purchase is confirmed, the seller removes the associated tickets from the seller’s inventory. The pricing in the market also changes frequently and just as the seller is not permitted to decline to confirm an order in anticipation of the market going up, buyers are not permitted to return tickets or cancel an order due to the market price going down. A buyer may sell their tickets on the NDTE if, after purchase, the buyer decides not to attend the event, subject to certain restrictions, in which case a buyer may sell the tickets by alternative means.

If we fail to deliver any ticket contracted for, then our sole obligation or liability shall be limited to refunding the buyer any payments made to us under this Agreement. We reserve the right to cancel and refund the buyer’s order at any time for any reason.

Cancelled and Postponed Events

We will refund the purchase price, including delivery charges, for canceled events. To qualify for a refund, the buyer must return their tickets to us within 2 weeks of notice from us that the event is deemed “Cancelled”. No refunds will be given without the original tickets, unless otherwise determined by us, in our sole discretion. We will determine when an event is canceled based upon the best information available. Postponed or rescheduled events will not be refunded. Event date, times, venue and subject matter may change. We are not always notified if a show is postponed, rescheduled or canceled. It is the buyer’s responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond our control. We shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation.

Denial of Admission

If you have difficulty gaining admission to an event, contact us immediately by calling (844) 224-5240. If the issue you are experiencing is not resolved and you are denied admission, you must obtain proof from the venue verifying that you were denied entry and send that to us along with a statement describing the specific circumstances. We will provide you with a form to complete.

Upon receipt of the evidence and form, we will conduct an investigation. During that investigation, we will review the proof you submit and contact the seller. In the event that we determine that you were indeed denied entry, at no fault of your own, you will receive a full refund of the cost of the ticket including all fees and shipping charges, as the sole remedy. If the investigation results in a finding that you either did not attempt to use your tickets, you were granted entry, or your claim that you were denied entry has been found to be false, you will not be refunded and you may be subject to the consequences described below.

Lost, Stolen, or Damaged Tickets

Please keep your tickets in a safe place. We are not responsible for lost, stolen, damaged or destroyed tickets and will not refund your order if you cannot locate your tickets once they are delivered to you. As stated above, NDTE is a Marketplace so we may be unable to reissue replacements. Please note that direct sunlight or heat can damage certain types of tickets.

Privacy Policy

Your information is used only as described in our Privacy Policy.

Unlawful Activity

We prohibit the use of the Marketplace or website for unlawful conduct. All users must comply with all local, state, federal and international laws, ordinances and regulations. By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. You agree not to use or permit anyone to use information provided through NDTE for any unlawful or unauthorized purpose.

Investigations and Consequences

We monitor compliance with these Sales Terms and investigate alleged violations and other complaints against users. This includes any attempt to defraud, or otherwise harm us or sellers on the Marketplace. You are required to cooperate in such investigations including, but not limited to, providing any and all information requested.

Following an investigation, or for any other reason, we may, without prior notice, enforce certain consequences for violations of the Sales Terms, attempts to harm Vivid Seats and/or sellers on the Marketplace, or failure to cooperate with an investigation. Such consequences include but are not limited to:

  • Canceling confirmed orders
  • Issuing a warning
  • Suspending or terminating your account
  • Denying access to the Vivid Seats Marketplace
  • Rejecting pending orders
  • Blocking future transactions
  • Taking legal action such as filing civil or criminal charges, or seeking an injunction.

You agree that monetary damages may not provide a sufficient remedy to either Vivid Seats or Notre Dame for violations of these Sales Terms and that the damages and harm caused by such violation may lead to impaired good will, lost sales and increased expenses that are difficult to calculate. Accordingly, you consent to injunctive or other equitable relief for such violations.

We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that it believes, in its sole discretion, may in any way violate any local, state, federal or international law.

Intellectual Property Ownership

The site, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (“Our Property”) is owned by us and will remain our property. Users of this site acknowledge that they do not acquire any ownership rights by using the site. Users may not use any of Our Property in connection with any product or service that is not offered by us, in any manner that is likely to cause confusion with either of our business, or in any manner that disparages Vivid Seats or Notre Dame. Nothing contained on the site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of Our Property without the express written permission of the appropriate party.

The content, organization, graphics, design, compilation, “look and feel” and all of Our Property available on this site, including, without limitation, images and written and other materials (the “Contents”), are intellectual property protected under the copyright, trademark and other intellectual property laws of the United States and/or other countries (“Intellectual Property Laws”). You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the site online for lawful purposes, and in making single copies of selected pages of the site for personal use and not for distribution or posting on any other site. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. The violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use.

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the site; (d) your address, telephone number and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Our Copyright Agent for notice of claims of copyright infringement can be reached at: Attn: Copyright Complaints 225 W. Randolph, 30thFloor, Chicago, IL 60606 or legal@vividseats.com.

Indemnification

You agree to indemnify, defend and hold Vivid Seats, Notre Dame, their parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (“Indemnified Parties”) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Sales Terms; (b) any allegation that any information you submit or transmit to the site infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of Vivid Seats; and/or (d) your activities in connection with your use of this site.

Disclaimers and Limitations on Liability

No Warranty

THE SITE, THE MATERIALS ON THE SITE AND ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE MATERIALS, AND ANY TICKETS OR SERVICE OBTAINED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. VIVID SEATS DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. WE ARE NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitation of Liability

NEITHER VIVID SEATS NOR NOTRE DAME NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS). UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE MATERIALS ON THE SITE OR ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT VIVID SEATS, NOTRE DAME AND ANY OTHER INDEMNIFIED PARTY SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE SITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF VIVID SEATS; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE SITE; AND/OR (VI) ANY LOST, STOLEN OR DAMAGED TICKETS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE MAXIMUM LIABILITY OF VIVID SEATS, NOTRE DAME, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Arbitration and Dispute Resolution

You, Vivid Seats, and Notre Dame each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Sales Terms; (ii) your use of, or access to, this site; (iii) our services; or (iv) any tickets or other items sold or purchased through this site shall be resolved exclusively through final and binding arbitration rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Sales Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Sales Terms is void or voidable.

If we or you intend to bring a claim against the other, that party must first send to the other, by certified mail, a completed Intent to Arbitrate Notice (“Intent Notice”). The Intent Notice to Vivid Seats, Notre Dame, or both should be sent to Vivid Seats, LLC, Attention: Litigation Department, 225 W Randolph Street, 30th Floor, Chicago, IL 60606. If you and Vivid Seats and/or Notre Dame are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats and/or Notre Dame may initiate an arbitration proceeding.

The arbitration will be conducted by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules, as modified by this agreement to arbitrate. Exclusive jurisdiction for any such arbitration shall be in Chicago, Illinois. The AAA’s rules are available at www.adr.org. A form for initiating arbitration proceedings, Demand for Arbitration, is available on the AAA’s website. In addition to filing the Demand for Arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed rom to Vivid Seats at the following address: Vivid Seats, LLC, Attention: Litigation Department, 225 W Randolph Street, 30th Floor, Chicago, IL 60606.

Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this agreement to arbitrate. If the value of the relief sought is $10,000 or less, at your request, we will pay all filing, administrative and arbitrator fees associated with the arbitration. Any request for payment of fees by us should be submitted by mail to the AAA along with the Demand for Arbitration and we will make arrangements to pay all necessary fees directly to the AAA. In the event the arbitrator determines the claim you asserted in the arbitration to be frivolous or brought for an improper purpose, you agree to reimburse Vivid Seats for all fees associated with the arbitration paid by Vivid Seats.

The arbitrator will decide the substance of all claims in accordance with the laws of the State of Illinois. The arbitrator’s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

You can choose to reject this agreement to arbitrate. If you do not wish to be bound by this agreement to arbitrate, you must notify us in writing within thirty (30) days of the date that you first access the site. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with us through arbitration. Written notification should be mailed by certified mail to: Vivid Seats, LLC, Attention: Litigation Department, 225 W Randolph Street, 30th Floor, Chicago, IL 60606.

YOU, VIVID SEATS, AND NOTRE DAME AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND VIVID SEATS ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. UNLESS YOU AND VIVID SEATS AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIMS. ANY RELIEF AWARDED CANNOT AFFECT OTHER VIVID SEATS’ USERS.

Pursuant to 815 ILCS 414/1.5(c), for transactions involving tickets to events in Illinois, You or ticket sellers may elect to submit complaints against one another to the American Arbitration Association (‘AAA’) under its rules and procedures. The AAA’s rules are available a www.adr.org. Such complaints shall be decided by an independent arbitrator in accordance with these Sales Terms and other Terms and Conditions of using this Marketplace. You and ticket sellers also agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois.

Modification

We have the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice.

Changes in Terms and Conditions

We reserve the right, in its sole discretion, to change these Sales Terms at any time. If we any term or condition, said modification, revision and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this site. Your continued use of the site following our posting of revised terms and conditions constitute your acceptance of the revised agreement.

Force Majeure

We shall not be deemed in default or otherwise liable under these Sales Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by our default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under our control.

Allocation of Risk

You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk.

Additional Provisions

No agency, partnership, joint venture or other relationship is intended or created by your use of the site.

These Sales Terms, the use of the NDTE, and any purchases of tickets hereunder will be governed by the laws of the State of Illinois, without reference to conflict of law principles. These Sale Terms contain the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic or implied.

If any provision of these Sales Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law.

The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph.